When inspection equipment stops, production, shipments or field work stop too. NEXSEN provides troubleshooting, repair, maintenance and software support for your NDT equipment. For the brands we represent we work directly with the manufacturer; for other brands we repair or refer depending on the equipment.
Equipment we service
- XRF analysers: handheld XRF spectrometers; checks, cleaning, window replacement and verification
- Ultrasonic testing instruments (UT): thickness gauges and flaw detectors
- Phased array (PA / PAUT) and TOFD: PAUT instruments, probes, cables and scanners
- Eddy current: eddy current and ECA instruments, probes and reference standards
- Videoscopes and borescopes: industrial videoscopes; articulation, display, camera tip and light source faults
- Magnetic particle equipment: MPI benches, automated lines, demagnetisers and UV-A lamps
- Online inspection systems: online UT, EC and EMAT lines; mechanics, electronics and software
- Other: portable hardness testers, EMAT instruments, laser shearography systems
Scope
- Troubleshooting and repair (on site or at our service centre)
- Periodic maintenance and performance checks
- Software and firmware updates
- Probe, cable, battery and accessory replacement
- Post-repair verification and calibration where needed
- Spare parts and consumables
Service process
- Report: equipment details and fault description (photos or video help a lot).
- Pre-assessment: remote support if it can be solved at once; otherwise inspection on site or at our centre.
- Quotation and approval: fault report, repair and parts quotation.
- Repair and test: repair, function test and verification.
- Return: delivery with a service report.
To reduce operator-related faults, see our operator training.
Service request: send the make, model and serial number of your equipment, the last calibration date and what you need through our contact form or to info@nexsen.com.tr, and we will come back with a schedule and a quotation.